Privacy Policy
Last Updated: January 1, 2026
Scenegardenfreshsgn Ltd. ("we," "us," or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, process, and protect your data when you visit our website (scenegardenfreshsgn.com) and interact with our content.
1. Information We Collect
We collect information to provide better services to all our users. The data we collect falls into two primary categories:
- Information you provide directly: When you use our contact form, we collect your name, email address, and the content of your message. If you subscribe to any newsletters, we collect your email address.
- Information we collect automatically: When you browse our site, we automatically collect certain technical data. This includes your IP address, browser type, device information, operating system, and data about how you interact with our content (such as pages visited and time spent on the site).
2. How We Use Your Information
We use the collected information for the following purposes:
- To provide, maintain, and improve our website functionality and user experience.
- To respond to your inquiries, customer service requests, and communications.
- To analyze traffic patterns and user behavior to optimize our content strategy.
- To prevent fraudulent activity and ensure the security of our network.
3. Third-Party Data Processors
We do not sell your personal data to third parties. However, we may share your data with trusted third-party service providers who assist us in operating our website and conducting our business. These processors are contractually obligated to handle your data securely and only for the specific purposes we dictate. Categories of third-party processors include hosting providers, analytics services (e.g., traffic monitoring), and email delivery services.
4. Data Retention
We retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. Contact form submissions are retained for up to 12 months for customer service purposes. Analytics data is generally anonymized or aggregated after 26 months. Legal obligations may require us to retain certain records for longer periods.
5. Your Privacy Rights (GDPR & CCPA)
Depending on your location, you may have specific rights regarding your personal data under regulations such as the General Data Protection Regulation (GDPR) or the California Consumer Privacy Act (CCPA). These rights include:
- The right to access: You can request copies of your personal data.
- The right to rectification: You can request that we correct any information you believe is inaccurate.
- The right to erasure: You can request that we erase your personal data under certain conditions.
- The right to restrict processing: You can request that we limit the processing of your data.
- The right to object: You can object to our processing of your personal data.
- The right to data portability: You can request that we transfer the data we have collected to another organization, or directly to you.
6. Contacting the Data Protection Officer
If you wish to exercise any of the rights listed above, or if you have questions about our privacy practices, please contact our Data Protection Officer at:
Email: [email protected]
Address: Scenegardenfreshsgn Ltd., 12 Pitch View Road, London, SW1A 1AA, UK.